Digital transformation is having an immense impact on the global telecoms industry today. Communications service providers (CSPs) understand the need to address the requirements of digital consumers and businesses, who are better informed than ever, in order to stay competitive in the marketplace and find new revenue streams.
The questions every CSP should be asking are:
Digitalisation is becoming one of the key monetisation drivers for mobile operators. EY conducted a global telecommunications study last year where they asked mobile operators around the world to name their strategic priorities through to 2020 and 71% of respondents cited digital business models as their primary concern!
In line with the digital transformation wave, operators are taking steps in brand new – often non-traditional – directions, such as insurance, financial and even healthcare services. Providing content is also becoming more and more popular: many operators already offer digital TV and music services to their customers. The transformation process itself is about enabling CSPs to capitalise on new capabilities and competences that have become available through the emergence of digital technologies.
In order to reach the digital service provider level, operators should:
It is more important than ever for CSPs to find suppliers with a partnership-based culture that can help them to take the next step on the path of digital transformation.
Supporting operators in this journey has become our mission here at Nexign. Addressing the challenges that CSPs face on their way to becoming digital service providers is what drives our product vision and development efforts each and every day.
According to Analysys Mason, Nexign has a strong product portfolio and services practice that can help CSPs to transform their businesses. The analyst firm also highlights Nexign’s extensive experience in large digital transformation projects for Tier 1 operators.
View the report by Analysys Mason to find out more about how Nexign helps customers to become DSPs and to understand their new role in the growing digital economy.