Peter-Service, a leading provider of Revenue and Customer Management solutions for the digitally driven telecoms market, has announced today that it has been included in this year’s Magic Quadrant for Integrated Revenue and Customer Management (IRCM)1 by leading analyst firm Gartner.
The Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs evaluates “solutions that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions”. Companies are evaluated across a broad range of criteria and positioned according to “completeness of vision” and “ability to execute”.
Gartner has evaluated Peter-Service and positioned the company’s BSS Platform among 21 providers in IRCM. Peter-Service believes that its inclusion in this year’s report is a testament to its focus on enabling the transformation of Communication service providers to Digital service providers (DSP) and it reflects the company’s growing stature as a leading IRCM vendor on a global scale.
We are pleased to be included in Gartner’s 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs. The company has a strong innovation funnel and it is investing in directions that support the evolution of Communication Service providers for the Digital Economy, such as IoT, NFV / SDN, the importance of partnerships for CSP’s and DSP’s and improving customer lifetime value through Big Data Analytics. We believe that our inclusion in this highly-respected report is a validation of our strategic focus in Customer-centric Innovation and Professional Services.
We believe Peter-Service’s inclusion into this year’s Magic Quadrant validates our long-term, strategic relationships with our customers and our ability to continuously evolve and deliver value over the last 25 years. Peter-Service already has a strong track record of delivery across various geographies and operator tiers. Our products allow services providers to manage their business today and facilitate the business transformation required in a rapidly shifting digital landscape. Going forward, we will continue building on our past successes and bring business value to our target markets through our combined focus on innovation, delivery and customer-centricity.
1 Gartner "Magic Quadrant for Integrated Revenue and Customer Management for CSPs" by Norbert J. Scholz, Jouni Forsman and Amresh Nandan, 23 October 2017.
About Gartner Magic Quadrant
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Founded in 1992 and based in St. Petersburg, Peter-Service became the first Russian company to create billing systems for mobile network operators. Today, Peter-Service ranks among the leading providers of innovative IRCM products, solutions and services for Communication Service Providers and Digital Service Providers.
With our comprehensive product portfolio and an excellent professional services delivery track record over the last 25 years, we enable our clients to manage their business through a rapidly changing digital landscape as well as unlock the opportunities presented by the Digital Transformation era. Our focus on customer success through the combination of people, innovation and deep understanding of our client’s business has led to long-term client relationships across all operator tiers on a global scale.