Tele2 gained a flexible tool for automating settlements with dealers and content providers.
Nexign (part of ICS Holding), a leading provider of business support systems and Internet of Things platforms, today announced that the company had successfully rolled out a Partner Relationship Management system for Tele2. The system is designed to support business processes related to the interaction between telecom providers and partner networks. With the implementation of this solution, Tele2 gained a flexible tool for automating settlements with dealers and content providers.
The companies began working together on the project in 2016, when Nexign won a tender to install a system for automating partner settlements. They opted for Partner Relationship Management (PRM), which enables the calculation of partner incentives to be managed flexibly via a customisable user interface, helps to reduce the cost of supporting partner relationship processes, and increases the efficiency of sales channels.
“Throughout the project, Tele2 and Nexign specialists had to maintain constant communication. Thanks to the coordinated work of our expert teams, we have gained a flexible solution for managing the calculation of partner incentives, significantly increasing our tools for cooperation and enabling us to create exclusive conditions for our key partners,” said Alexander Knyazev, Director of Tele2 Mass Market Operations.
“The system needed to be tailored to Tele2’s business processes. In order to meet their requirements, many of the processes that were already in place were overhauled. Nexign and Tele2 continue to work together on the solution, with the aim of further developing the system,” said Andrey Gulidin, Director of Customer Relations at Nexign.
Nexign, a part of the limited liability company Intellectual Computer Systems Holding (LLC ICS Holding) and a leading Business Support System (BSS) and Internet of Things (IoT) solutions provider, has been delivering pragmatic, value-driven solutions focused on customers’ total cost of ownership since 1992. As communications service providers become digital service providers, Nexign accelerates their transformation through engineering excellence and agile products and services that facilitate revenue-stream diversification. Nexign takes pride in its partner-centric approach to working with customers. For more than 27 years, the company has delivered on its promise of unlocking value in the short-term while ensuring customers’ investments are future-proof and support long-term growth.
Headquartered in St. Petersburg, Nexign employs 1,800 people in offices throughout Russia, the Commonwealth of Independent States, Southeast Asia, the Middle East and Africa. The company has delivered more than 120 projects across 16 countries and had revenue of $200 million in 2018, an increase of 63 percent over 2017. For more information, please visit the website аnd follow the latest news from Nexign on Twitter, Facebook and LinkedIn.